Shipping Policy

Domestic Shipping

We offer free standard shipping on all orders to addresses within the United States and Canada. Orders are typically processed and shipped within 1-2 business days.

Shipping Times

Standard shipping times are 3-5 business days once your order has been processed. Delivery times may vary depending on your location and carrier delays.

Order Tracking

Once your order has shipped, you will receive an email with tracking information so you can follow your package's journey to your doorstep.

International Shipping

Currently, we only ship to the United States and Canada. For international inquiries, please contact us for special arrangements.

Damaged or Lost Packages

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately at info@royalrugs.com with your order number and photos of the damage (if applicable). We will work quickly to resolve the issue.

Returns & Exchanges

Due to the custom nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective. Please inspect your order upon receipt and contact us immediately if there are any issues.